Western Fireplace Supply Reviews
Just a few testimonials from our happy customers
Fireplace reviews from our customers. We pride ourselves in carrying the highest in quality of fireplaces, inserts and stoves, while offering impeccable customer service.
"Sales people were very efficient and knowledgeable. This was a major project and it went perfectly. We love our fireplace and will be very happy to recommend Western Fireplace Supply whenever we have the chance!"
Ron and Mary A., October 2011
"We are extremely happy with our stove and your staff from estimation to installation. Thank you!"
Mike and J.J. T., September 2011
"We chose Western Fireplace Supply because you have an impeccable repution. You have the best products, you were always on time, and everyone had a caring attitude. Keep up the great work!"
Linda G., August 2011
"We came back to Western Fireplace Supply because we were happy with the job you did last time. Once again, the process was painless. You offer lots of fireplace options. You came on time and did what you said you would, and returned when expected."
Trisha E., August 2011
"I chose Western Fireplace because you were down to earth and honest. I was made to feel comfortable no matter what my questions were. Jon was very precise in his work and was a real professional. Just keep doing your job the way you are providing customer service and care."
Roland G., April 2011
"You have an excellent showroom! Matt was 'no pressure,' knowledgeable and spent plenty of time with us. Your installers arrived on time, were polite and protected our home."
Mike & Marney M., March 2011
"I liked the process. Nice showroom. Nice, knowledgeable sales people, and a very organized process."
Sue R., January 2011
"Sales staff were very patient in helping me decide. The installation crew was very friendly and professional."
Loraine R., January 2010
"Sales process was precise, knowledgeable and quick. The installers were on time, took extra steps to get it installed quickly and to our request. Great job we love the stove!"
Don C., January 2010
"You lived up to what our friend said about you. You were knowledgeable about what we needed for the space we have. Excellent job."
Ross & Sue G., December 2009
"Great experience from start to finish!"
Robert M., April 2009
"Highly Professional. Highly Efficient. Professionalism + efficiency = quality!"
Robert K., March 2009
"Sales process was up front, friendly and accurate. The installation process was problem free, fast and courteous. You have the nicest showroom and the best selection."
Dale G., February 2009
"I chose you because of your reputation and you were very efficient, prompt, clean, and businesslike."
Portia J., January 2009
"I used you based on a friend's recommendation and your rating with the Better Business Bureau. Your pricing quotes were reliable and your installers were very professional."
Linda M., January 2009
"We decided to do business with you based on our own previous experience with you and because of the knowlegeable personnel in all departments. Your installers had a very good work ethic and performed their work in a prompt manner."
Doug C., August 2008
"Thorough, knowledgeable and professional. High quality product. Pleasure doing business with you!"
King P., June 2008
"I received excellent service during the sales process and your installers fullfilled all of the commitments made. I chose you because of the choice of products you offer and because you do your own installations."
Paul T., May 2008
"Mark was great again! We came back after using you in the past. The install guys were professional and courteous."
Paul B., May 2008
"Excellent experience for me. Best service I've seen in a long time! You did what you told me you were going to do and when."
Jane K., January 2008
"I'm a past customer. Great experience, very friendly and helpful. You could not do much better! Thanks."
Suzy M., January 2008
"We previously bought a stove from you. We came back because of the low pressure sales process, efficient installation, quality stoves, and for the pricing."
Lane & Debbie C., December 2007
"Great people who know their business and are willing to take the time. We came to you on the endorsement of our friend who was a satisfied customer. I appreciate all of the time you took to get it just right."
Elisabeth R., December 2007
"I was very impressed. Both fireplaces were installed by different installers. No one could have been better!"
Ethel W., December 2007
"This is the third fireplace you've put in for me. Wonderful! Satisfaction rate of 100%."
Eva C., December 2007
"I was recommended to you by the building department. Kudos to all for a great job!"
Raymond & Sonia S., October 2007
"I am very pleased with your service and merchandise."
Diana C., August 2007
"Your estimater gave me a good idea that save me some money. Good work done quickly. Thanks!"
Matt O., August 2007
"Good reputation. No pressure. Perfect workmanship."
Joshua and Sarah A., July 2007
"I like the showroom and the people I dealt with were all knowledgeable. The installers were very careful about cleanliness and the install iself was very professional. Keep it up!"
Larry B., May 2007
"We chose to do business with you based on the recommendation of our neighbor and because we had seen fireplaces you'd installed. Plus you have a good reputation. The estimate was accurate and the installer was very polite, prompt, and efficient. Keep up the good work!"
Deborah & Kraig K., March 2007
"I came in to your store because of your reputation. I appreciated the low pressure approach and the the fact that you were always prompt in keeping all of your appointments in my home. I have been impressed with the entire process."
Ann T., January 2007
"Excellent attention to detail and customer satisfaction."
Tim D., December 2006
"Top notch from start to finish."
Jeff P., December 2006
"Wonderful experience. All personnel were very friendly, on time and flexible on changing appointments."
Mike P., November 2006
"I trusted that I was dealing with professionals after the first visit to the showroom. The estimator was honest about my limitations concerning my fireplace. His honesty was refreshing."
Tina T., October 2006
"You always take care of us."
crew supervisor, Nichols & Comito
"We've never had any trouble with you or your products. Any adjustments needed on installations are taken care of immediately."
crew supervisor, Acuff Homes
"You have always done a good job for us…we rely on you."
crew supervisor, Masterbilt Homes
"I've done business with Western Fireplace for many years and they've always performed great."
The Branan Company